The Process - from enquiry to procedure

Initial Enquiry

Your initial call, or email, is handled by our enquiry handler who will take your details ,send you an information pack,answer any initial questions and book you in for a consultation (if that is your wish). You can of course take the opportunity to receive your information pack, read it and then make contact again to make a consultation.

 

A letter confirming your consultation date and time will then be sent out to you along with a medical questionnaire to complete and return when you attend for your consultation.

Consultation

Upon arrival you check-in at reception and then take a seat in the waiting area where you then wait until the nurse calls you and takes you through to the Consultation Rooms.

 

We have three Consultant Plastic Surgeons to choose from all with years of experience and a consultation normally takes between 20-30minutes and allows you the opportunity to discuss your proposed procedure with the Consultant and to receive impartial advice. You then have a cooling off period to reflect upon the information and make a considered and unbiased decision on whether to proceed.

Pre assessment

This takes place once you have decided to go ahead, you will be seen by a member of the nursing team who will go through the Medical Questionnaire, record any previous medical history, your height, weight and blood pressure.

Procedure Day

All of our procedures are performed as a ‘day case’ so you would come in early in the morning and go home later the same day. Usually you would need to arrive about 30 minutes before your procedure time. You will need some one to collect you to take you home and they are welcome to ring in on the day to check on your progress.

Follow Up

Usually a wound check with the nurse one week after procedure, then a review with Consultant after two weeks and as required after that.

Next Step

We do not offer gimmicks, we do not hard sell . . . . .

we simply offer cosmetic surgery with leading local Consultants within a clinical environment at competitive prices.

 

If you would like to book a free consultation or request more information please call our enquiry team on:

 

Tel: 0191 2703 256 or contact us online.

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